Non-Voice CSR Hiring | June Batch | Virtual Process | Start ASAP

Short description:

 

Company:

SNS

 

Location:

Work remotely from your preferred spot.

 

Salary:

Starts from PHP 25,000, with the possibility of additional earnings for overtime and other benefits.

 

Working hours:

Friday to Tuesday, 08:00PM  to 05:00AM in Philippine Standard Time (GMT +8), with a one-hour lunch break.

 

Holidays:

You will receive paid time off on December 24th and 25th, a paid half-day off on December 31st and January 1st, as well as one week (5 working days) of sick leave or paid time off (PTO).

 

Summary:

This opportunity offers the flexibility of remote work with competitive compensation. While it provides financial and geographical freedom, it does require weekend availability.

 

This role primarily necessitates proficiency in English; additional skills can be acquired during the tenure.

 

Our team consists of six individuals who form a close-knit unit: the two co-founders hail from Europe, with one being British and the other Swiss. Additionally, we have four Filipinos contractors, who have diligently contributed for two years. The manager will serve as your mentor, providing comprehensive guidance. Our team embodies vitality and determination, prioritising values such as kindness, camaraderie, and respect. While work is significant, our commitment to being ethical individuals takes precedence.

 

Long description:

 

About our company:

SNS, established by the two co-founders two years ago, specialises in software automation and data analysis. Our commitment to expertise and customer service sets us apart in the B2C sector.

 

About the role:

We’re seeking a dedicated Digital Assistant for customer service support and data entry. Responsibilities include assisting customers via messaging and emails, as well as inputting data into our software system.

 

 

 

Skills and experience required:

Fluent in English.
No prior experience necessary. Our training ensures new hires excel in software and customer service.

 

We require a candidate who demonstrates proactive communication and consistently meets deadlines. Additionally, the ideal candidate should exhibit professionalism and strong organisational skills to efficiently manage tasks.

 

Benefits and perks:

Competitive salary package.
Remote work flexibility.
Overtime compensation.
Promising career growth. Clear paths inspire loyalty, as seen with our contractors.
Inclusion in a supportive team environment. Our culture promotes kindness and collaboration.
Opportunity to collaborate with talented individuals from Europe and from the Philippines.

 

Starting date:

Beginning of July.

 

How to apply:

If interested, please click “apply”, submit your resume and cover letter and follow the application process.

 

Notice:

All interviews will be conducted via Zoom or Google Meet.

 

Employer questions
Your application will include the following questions:
Which of the following languages are you fluent in?

Which of the following types of qualifications do you have?

What’s your expected monthly basic salary?

How many years’ experience do you have as a customer service assistant?

How would you rate your English language skills?